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How to Integrate TikTok Lead Ads

Please Note:
Currently multi-select options for TikTok Lead Ads are not
supported as of now. This will be supported in the next few releases.

TikTok integration will not work in countries where TikTok is banned by the government (VPN will help here).

We are supporting only lead generation in-feed ads.

TikTok has become one of the fastest-growing social media platforms. Its popularity has increased exponentially over the last couple of years.

The company has recently announced its intention to launch a new advertising program called TikTok Leads. This new feature allows advertisers to target their ads directly at TikTok users who have already expressed interest in their brand or service.

This article will cover how to integrate TikTok Ads into the CRM.

For information on how to set up TikTok Lead Ads, please refer to their User Guide.

Troubleshooting

I see an error message No pages for this account. What should I do?

If you encounter this error while integrating your business account, please ensure you have created an instant form in your TikTok business account. Please follow these steps.


My TikTok ‘Access Token‘ is expired. What should I do? 

If your access token is expired, please disconnect your account from the CRM integration page. Once you re-integrated, the CRM will generate a new access token. if you continue to have this issue, please notify the support.

I changed a question on my Lead Ad Form during a live campaign. What should I do? 

Let’s say you updated your lead ad form within TikTok to capture a new desired response. You will need to head back into your sub-account settings and create a custom field for the new desired response. Once this is complete, head back into the ‘TikTok Form Fields Mapping tab,’ hit the edit button, and select the new custom field you had just created.

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